Blue Ridge Pediatrics Frequently Asked Questions

What is the procedure during an emergency?
For a life-threatening emergency please call 911.  There is a physician on call 24 hours a day and you can reach us by contacting our office at (919) 782-0021

We are expecting and would like to tour your office. Is there a schedule for these visits?
Expectant parents can meet with the doctors and tour the office on the 1st Tuesday of the month at 7:30pm. Click here for schedule

Date:           First Tuesday of the month. No appointment necessary. Click here for dates.
Time:           7:30pm
Location:    3124 Blue Ridge Road, Suite 102, Raleigh, NC 27612
Phone:       (919) 782-0021

What hospitals are you affiliated with?
Blue Ridge Pediatrics is affiliated with Rex Hospital to help better serve our patients
For more information, visit www.rexhealth.com.

Directions to Rex Hospital
http://www.rexhealth.com/Services_and_Wellness/Hospitals_and_Locations/

Do you have a physical exam / vaccine schedule for my child?
[Click here for Schedule]

Who are your insurance carriers?
Blue Ridge Pediatrics currently accepts the following insurance carriers:

  • AETNA
  • BCBS
  • BCBS Blue Value
  • BCBS NC Market Place-ACA
  • CIGNA
  • GOLDEN RULE
  • GREAT WEST
  • MEDCOST
  • MEDICAID
  • TRICARE-Standard
  • WELLPATH / COVENTRY
  • UMR
  • UNITED HEALTH CARE

How soon will my call be returned if I leave a message for the phone nurse?
If you leave a message on the phone nurse line requesting advice, a refill of a prescription or to speak with a doctor, please click here to see our Triage Nurse Protocol.

What is the patient portal and how do I get access?
Logging on to the patient portal allows you to do the following:

  • View Office Visit Summaries
  • View Prescription History
  • View Height and Weight
  • Send Messages to the Doctor
  • Update Demographic Information
  • Request an Appointment
  • Request Refills
  • View Important Messages and Appointment Reminders

If you have not already given us your email or if you have forgotten your log in and password, please see call our office at (919)782-0021 to get set up in order to take advantage of this feature!